I have been getting a lot of messages on my Instastories about my Rent the Runway Unlimited subscription lately, so I thought it was time to do another post on the service. I wrote about RTR about a year and a half ago, where I discussed the pros and cons of the service, many of which are still the same today. I originally stopped the subscription since I worked at a news station and it really didn’t matter what I wore. I could wear jeans every day. I started to feel like $139 was a lot to pay to play dress up for no reason, even though I did love the service.
Well, fast forward a year when I decided to ditch my news career and try my hand at PR. Soon after starting that job, I realized I needed some nicer work wear. I regularly meet high-profile clients for meetings, lunches and events and my current wardrobe just wasn’t cutting it. I was extremely excited since it was the perfect excuse to renew my RTR unlimited subscription. This time, I had an actual reason to need these cute dresses and accessories! WooHoo!
Shortly after I re-joined, they changed around the structure of the subscriptions. In addition to one-time rentals and the unlimited, they added something called RTR update. For $89 a month, you get 4 items. You keep them for the entire month, then send it all back and pick 4 new items for the next month, etc. When they made this change, they also upped the price of unlimited to $159 a month, and added a 4th item instead of 3 to have in constant rotation. Since I was already a member when the change happened, I was grandfathered in to get new 4 item unlimited at the 3 item price of $139 a month. WHICH WAS SO EXCITING TO ME! (& smart on their part since I basically feel like I can never cancel again even though it is only a $20 difference)
The same pros and cons of my first post still apply. If you are too lazy to click and read that old post, first of all you are my spirit animal and I get you. Secondly, the summary goes like this. Pros: Its amazing to wear fancy clothes. They fit better, etc. And I love the 2-day shipping both ways that is included. Cons: $$$, getting the exact item you want can be tricky sometimes dues to your size not being available.
However, there are some NEW pros and cons I would like to tell you about.
They have an app and it is awesome!
You can create different hearted-item lists: I have a work dress folder, a weekend folder, accessories folder, etc. That was I can open up my hearts and search what is available by size. It makes selecting a new item quick and easy.
They add new styles every Saturday. Just click New Arrivals in the app, scroll down and heart what you like so you have it ready for your next shipment. Since I am constantly checking the new arrivals section, I have found that I get new with tag items on a regular now.
If I really love something, I hold onto it. I used to race to wear and send items back to get the most for my money. I still kind of do that, but now that I have a 4th item, if I get something I really love I will keep it for a bit. For example, I recently got a Joie dress that still had tags that I LOVED. I wore it, dry cleaned it and wore it again a few weeks later. If I see fun purse I will rent it and keep it for a month or so. I can still have 3 items in rotation so I don’t feel like it is a waste of money to keep something for a little while.
I feel like it is harder to get my size. When I first had the service I felt like I could always get what I wanted, give or take a bit. Now, my first choices are rarely available. I usually get them eventually, but it is getting annoying. They really need to buy more in each size of items that are obviously popular. To get around this for important events, I will keep an eye out for items I want at least a month in advance. I did this leading up to holidays like Thanksgiving and Easter. It may sit in my closet for a few weeks, but at least I have the exact item I want.
That is really the only con. In all my orders, I have only had a few issues. One stinky dress, one with a rip in it and another item missing a button. Every time, all I had to do was send an email and customer service opened up a new item for me so I could pick a replacement right away. (and not wait until the item with the issue was sent back) I think they have amazing customer service there.
I can say with confidence that I could easily get 12 items a month if I hustle. (wear right away and send back immediately) When doing that, it breaks down to only $11.59 an item. (remember, I have the old $139 price, but it would still be around 15 bucks at the new price) However, I have chilled out a bit with the stressed send backs and tend to rent at a more leisurely pace these days.
If you want to try Rent the Runway you can get $30 off your first order by using my referral code.